Q: I am having an issue with my order!  What should I do?
A: Visit our chat on the bottom right side of your screen to get help!  You can also visit our “Contact Us” page to get assistance! 
Contact Us: https://cooltechaccess.com/pages/contact-us

Q: When will my order arrive?
A: Check our shipping policies page to see updated shipping details.  You can check the status and estimated delivery of your order using our order track order page.
Shipping Policy: https://cooltechaccess.com/policies/shipping-policy
Track your order: https://cooltechaccess.com/apps/parcelpanel

Q: I have multiple discount codes but all of them are not adding together!
A: Currently, we can only allow various codes to work together.  We offer volume discounts on some products as well as total cart discounts.  The greatest discount will only be applied to the cart so that you have the best deal!  Sign up for our email or SMS listing to get exclusive codes for other products!

Q: I searched your website and can’t find what I am looking for!
A: Please visit our chat on the bottom right side of your screen or visit our “Contact Us” page and inform us of what you need to find.  We will gladly point you in the right direction!
Contact Us: https://cooltechaccess.com/pages/contact-us

Q: I want to refund my item
A: Please visit our refund policy page to see our refund policy
Refund Policy: https://cooltechaccess.com/policies/refund-policy

For any questions not listed here, please ask in the chat or use our contact us page!